Nothing boils my blood more than someone making excuse and not owning their missteps. This is a huge lesson in my house. I tell The kids all the time to either own it or be quiet and help correct it. People’s first reaction is to blame or deny. If you did it just say “I’ll work to do better.” “I apologize.” “I’ll fix it.” “I’m sorry for making you feel that way.” Or just say “My bad.” Admitting you did something wrong doesn’t make you weak. It makes you human and a lot easier to deal with.